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PRIVACY POLICY

Camino Ultra is committed to protecting and respecting your privacy. This privacy policy (together with our Terms and Conditions) sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us and tell you about your privacy rights and how the law protects you. By visiting caminoultra.com (“our site”) you are accepting and consenting to the practices described in this policy.

Important information and who we are.

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This privacy policy aims to give you information on how Camino Ultra collects and processes your personal data, including any data you may provide when you sign up to our newsletter, purchase a product or service or take part in a competition. Our site is not intended for children and we do not knowingly collect data relating to children.

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It is important that you read this privacy policy together with any other privacy notice or fair processing notice we may provide on specific occasions when we are collecting or processing personal data about you so that you are fully aware of how and why we are using your data. This privacy policy supplements the other policies and is not intended to override them.

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Controller

For the purposes of the General Data Protection Regulation (EU) the data controller is Camino Ultra (address)....

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If you have any questions about this privacy notice, including details of Camino Ultra, or any requests to exercise your legal rights, please contact us using the details set out below.

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Contact

Email address: info@caminoultra.com

Postal address: ...

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You have the right to make a complaint at any time to the Information Commissioner's Office (ICO), the UK supervisory authority for data protection issues ( www.ico.org.uk ), or the equivalent regulatory authority in your country. However, we would like to deal with your concerns before you approach the ICO (or other regulator) so please contact us in the first instance.

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Changes to the privacy notice and your duty to inform us of changes

Any changes we make to our privacy policy in the future will be posted on this page and, where appropriate, notified to you by email. Please check back frequently to see any updates or changes to our privacy policy.

It is important that the personal data we hold about you is accurate and current. Please keep us informed if your personal data changes during your relationship with us.

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Third-party links

This website may include links to third-party websites, plug-ins and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. When you leave our website, we encourage you to read the privacy notice of every website you visit.

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information we may collect from you

Personal data, or personal information, means any information from an individual can be identified. It does not include data where the identity has been removed (anonymous data).

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We may collect, use, store and transfer different kinds of personal data about you which we have grouped together follows:

  • Identity Data includes first name, maiden name, last name, username or similar identifier, title, date of birth and gender. We will collect your passport details if you book a Camino Ultra Trip or training program.

  • Contact Data includes billing address, delivery address, email address and telephone numbers.

  • Financial Data includes bank account and payment card details.

  • Transaction Data includes details about payments to and from you and other details of products and services you have purchased from us.

  • Technical Data includes internet protocol (IP) address, your login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform and other technology on the devices you use to access this website.

  • Profile Data includes your username and password, purchases or orders made by you, your interests, preferences, feedback and survey responses.

  • Usage Data includes information about how you use our website, products and services.

  • Marketing and Communications Data includes your preferences in receiving marketing from us and our carefully selected third parties and your communication preferences.

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We also collect, use and share Aggregated Data such as statistical or demographic data for any purpose. Aggregated Data may be derived from your personal data but is not considered personal data in law as this data does not directly or indirectly reveal your identity. For example, we may aggregate your Usage Data to calculate the percentage of users accessing a specific website feature. However, if we combine or connect Aggregated Data with your personal data so that it can directly or indirectly identify you, we treat the combined data as personal data which will be used in accordance with this privacy notice.

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We do not collect any Special Categories of Personal Data about you (this includes details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health and genetic and biometric data).The only exception to this is in relation to limited health data requested when booking a Camino Ultra Travel Trip, which are governed by separate terms and conditions available at our website. We do not collect any information about criminal convictions and offences.

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If you fail to provide personal data

Where we need to collect personal data by law, or under the terms of a contract we have with you and you fail to provide that data when requested, we may not be able to perform the contract we have or are trying to enter into with you (for example, to provide you with goods or services). In this case, we may have to cancel a product or service you have with us but we will notify you if this is the case at the time.

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How is your personal data collected

We use different methods to collect data from and about you including through:

  • Information you give us**.** You may give us your Identity, Contact and Financial Data by filling in forms on our site or on our social media pages or profiles, or by corresponding with us by phone, email, in app or otherwise. This includes personal data you provide when you:

  • Apply for our products or services;

  • Create an account on our website;

  • Subscribe to our service or publications;

  • Request marketing to be sent to you;

  • Enter a competition, promotion or survey;

  • Give us some feedback; or

  • When you apply for a job position.

  • Information we collect about you. With regard to each of your visits to our site we may automatically collect the following information: technical information e.g. about your browser or the device you use to access the site etc., information about your visit such as browsing actions and patterns, e.g. which website you clicked through to reach ours and lengths of visits to pages.
    We collect this personal data by using cookies and other similar technologies. We may also receive Technical Data about you if you visit other websites employing our cookies. We use cookies to provide you with a good experience when you browse the site and also allows us to improve our site.

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COOKIES

Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse the site and also allows us to improve our site. Please see our cookie policy (Link...) for further details.

  • Information we receive from other sources. We may receive personal data about you from various third parties and public sources as set out below:

  • Technical Data from the analytics providers (such as Google based outside the EU);

  • Contact, Financial and Transaction Data from providers of technical, payment and delivery services;

  • Identity and Contact Data from selected business partners, data brokers or aggregators.

use of personal data

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We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

  • Where we need to perform the contract we are about to enter into or have entered into with you and to provide you with the information, products and services that you request from us.

  • To provide you with information about other goods or services we offer that are similar to those that you have already purchased or enquired about.

  • To provide you, or carefully selected third parties to provide you, with information about goods or services we feel may interest you. We will only contact you by electronic means (email or SMS or PUSH notifications) with information about goods and services similar to those which were the subject of a previous sale or negotiations of sale to you).

  • Where we or a third party have a legitimate interest and your interests and fundamental rights do not override those interests.

  • To comply with a legal or regulatory obligation, including exchanging information with other companies and organisations for the purposes of fraud protection.

  • To administer, operate and improve our site and ensure it is presented in the most effective manner; as part of our efforts to keep our site safe and secure; to make suggestions and recommendations to you and other users of our site about goods or services that may interest you or them.

  • We may combine information we receive from other sources with information you give to us and information we collect about you and use it for the purposes set out above.

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Where you opt out of receiving marketing messages, this will not apply to personal data provided to us as a result of a product/service purchase, warranty registration, product/service experience or other transactions.

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Purposes for which we will use your personal data

We have set out below, in a table format, a description of all the ways we plan to use your personal data, and which of the legal bases we rely on to do so. We have also identified what our legitimate interests are where appropriate.

Note that we may process your personal data for more than one lawful ground depending on the specific purpose for which we are using your data. Please contact us if you need details about the specific legal ground we are relying on to process your personal data where more than one ground has been set out in the table below.

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